Category: Voice Services

  • ZTelco Customers are Connecting from Home on Multiple Devices

    ZTelco Customers are Connecting from Home on Multiple Devices

    ZTelco customers enjoy flexible options for managing their phones, while a growing number of employees work from home and adapt to changing work conditions. Help your teams stay connected regardless of where they work.  ZTelco customers can connect remote teams easily whether they are using a company phone, their personal office phone, or a mobile […]

  • All About VoIP – How to Operate Your Business Phone System – Benefits and Disadvantages [Videos + Downloads]

    All About VoIP – How to Operate Your Business Phone System – Benefits and Disadvantages [Videos + Downloads]

    Today’s business environment demands more from telephone providers. Traditional phone providers who still rely on copper networks have failed to adequately adapt to a changing market demand, leaving the door open for competitors to penetrate the landscape with innovative new digital phone solutions that utilize an internet connection, rather than the public switched telephone network […]

  • New ExtensionFlow™ Technology for Beta Users

    New ExtensionFlow™ Technology for Beta Users

    ZTelco expands customer usability with ExtensionFlow™ technology. ExtensionFlow™ is a ZTelco proprietary software (SAAS) that allows for enhanced analytics for tracking and optimizing hotdesking work environments. Currently, in beta development, this service is only available to select ZTelco phone customers who were tasked with implementing and testing these hotdesking features. We created a software that […]

  • 5 Common Pitfalls to Avoid When Changing your Phone Provider

    5 Common Pitfalls to Avoid When Changing your Phone Provider

    Many people have gone through the experience, you hate your existing phone provider but it was such a huge pain to switch the last time, you never want to go through it again.  But it doesn’t have to be that way. In this blog I want to talk about the common issues that people face when making […]

  • Moving Business Forward with an Advanced Phone System

    Moving Business Forward with an Advanced Phone System

    The need for speed is pushing businesses towards better and faster tech, including phone systems. Since the day of Alexander Graham Bell, the demand to innovate has been driving the development of new phone systems. Combining phone hardware with internet connectivity gave early VoIP developers a lot to play with. They began creating new hardware and […]

  • Battling Phone Quality Loss as Business Grows—Scalable Internet Service

    Battling Phone Quality Loss as Business Grows—Scalable Internet Service

    It happens to all businesses not equipped with a scalable internet service. As we grow our team, the need for faster internet speeds becomes more apparent. It can start with simple things like an app not working the way it used to or a general slowing down of work. It is especially obvious when larger teams are […]

  • Cordless VoIP Phones for the Office – Yealink W60P

    Cordless VoIP Phones for the Office – Yealink W60P

    ZTelco is welcoming a new sleek cordless VoIP phone to our lineup of office hardware, maximizing our VoIP phone service offerings. For customers who prefer the convenience of a cordless business phone, or for those who prefer a phone with a sleek design and a smaller footprint. The Yealink W60P business phones are the perfect answer. Our Customers Demand […]

  • How to Set up a Business Phone System 101

    How to Set up a Business Phone System 101

    There is no questioning the fact that a business phone system designed for professionals can help you do more with your time than standard landlines or mobile telephones. The problem is that most businesses, even seasoned ones do not know how to get the most out of their business phone systems. We get it, people are busy and […]

  • The Accidental ISP, How a Phone Company Filled the Data Void – ZTelco Story

    The Accidental ISP, How a Phone Company Filled the Data Void – ZTelco Story

    ZTelco started out as a hosted phone company back in 2006 when we were confronted with a challenge in the marketplace. Our customers’ desire for modern VoIP phones was limited to their internet access. Born out of that need and our desire to help, we searched for business internet providers, only to learn of many technical and […]