Category: video conferencing
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5 Ways Video Calls Can Improve Your Relationships with Customers
Research conducted 50 years ago about the importance of nonverbal communication — vocal inflection, facial expression, and body language — is getting a second look from business experts in an era when face-to-face conversations are difficult. Research by Albert Mehrabian, a professor of psychology at UCLA, concluded that only 7% of communication is verbal. Tone […]