Category: telephone support

  • ZTelco is Meeting Today’s Challenges in Remote Work

    ZTelco is Meeting Today’s Challenges in Remote Work

    For years ZTelco has been in the forefront by helping businesses find solutions for their most difficult communication needs. Over the past 10 years we have been seeing a rise in the trend of professionals working from home. One Gallup poll in 2017 cited 43% of surveyed professionals occasionally work from home (Gallup, 2017). Today […]

  • Is This the Best Small Business Phone System?

    Is This the Best Small Business Phone System?

    ZTelco is committed to providing our customers with only the best business phone system, backed by top hardware. For years we have tested the top industry phones and have chosen the best wired small business phones for the most practical office usage. In this short article, we review ease of use, functionality, expandability, and aesthetics.  It’s […]

  • ZTelco’s Winning Strategy Begins with Customer Service

    ZTelco’s Winning Strategy Begins with Customer Service

    “Without satisfied customers, we wouldn’t have a very successful business,” says Jake Hansen, President of ZTelco Communications.  This sentiment is what drives ZTelco to provide better business services than many others on the market. Unlike other providers who may see their customer base only as an upsell opportunity, ZTelco works hard to develop relationships with […]

  • New ExtensionFlow™ Technology for Beta Users

    New ExtensionFlow™ Technology for Beta Users

    ZTelco expands customer usability with ExtensionFlow™ technology. ExtensionFlow™ is a ZTelco proprietary software (SAAS) that allows for enhanced analytics for tracking and optimizing hotdesking work environments. Currently, in beta development, this service is only available to select ZTelco phone customers who were tasked with implementing and testing these hotdesking features. We created a software that […]

  • What to Look for in a Business Phone

    What to Look for in a Business Phone

    To know if a business phone solution will work for your business there are several things that need to be taken into account. Considering a phone system that will meet all your needs is not easy, here are a few important things to keep in mind. Business Phone Systems – What to Look For Call recording? This […]