Category: tech support
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FCC Phasing Out Outdated Technologies, ZTelco Cutting Support
ZTelco is cutting support for legacy media such as T1, T3, DS1, and DS3 cross connects after a major FCC announcement meant to bring outdated technologies to an end. In an announcement that’s sure to affect many businesses throughout the USA, the FCC makes it clear, outdated T1/3 and DS1/3 media types have reached the […]
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Customer Status Reports—Subscribe to Get Real-Time Updates of Connectivity Issues in Your Area
Great news ZTelco and RingPlan customers! We are pleased to announce our new system status report page which allows you to get the latest network updates via email, text, Twitter, Whatsapp, and more. Visit our main page at ztelco.com and click the top-right link labeled “System Status” to view the report. From there you can […]
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ZTelco is Charged With Keeping Critical Telecommunications Running
As an essential business, we have instituted best practices for all employees for their safety and the safety of our customers. In order to minimize exposure, we have allowed all non-field employees to work from home and provided personal protection gear for all employees in the field. ALL EMPLOYEES ADHERE TO THE FOLLOWING : Social […]
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ZTelco’s Winning Strategy Begins with Customer Service
“Without satisfied customers, we wouldn’t have a very successful business,” says Jake Hansen, President of ZTelco Communications. This sentiment is what drives ZTelco to provide better business services than many others on the market. Unlike other providers who may see their customer base only as an upsell opportunity, ZTelco works hard to develop relationships with […]
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The Do’s And Don’ts Of a Structured Cabling Install
I really loved pasta back in the day. Now that I offer fiber services and perform cabling install jobs on a regular basis, I can’t look at a bowl of spaghetti with a steady heart. Professional deformation, I guess. Goes with the job. Here’s the thing: Our team installs top-notch network equipment on a daily […]